Privacy Policy

This Privacy Policy explains how HHC Dropshipping (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from hhcdropshipping.com (the “Site”) or otherwise interact with our services (collectively, the “Services”).

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or for legal and regulatory reasons. When updates occur, we will:

• Post the revised version on this page;
• Update the “Last Updated” date; and
• Take any additional steps required by applicable laws.

2. Information We Collect

The personal information we collect depends on how you interact with our Site and Services. “Personal information” refers to information that identifies or can be associated with you.

a. Information You Provide Directly

We collect personal information you provide directly through forms, orders, or account creation, including:

• Contact details: name, address, phone number, and email.
• Order details: billing/shipping address, payment confirmation, order history.
• Account details: username, password, and security questions.
• Banking details: IBAN, account number, account title.
• Shopping activity: items viewed, added to cart, or added to wishlist.
• Customer support: any information shared in messages or inquiries.

You may choose not to provide certain information, but doing so may limit your ability to use certain features of our Services.

b. Information Collected Automatically

We automatically collect certain information (“Usage Data”) when you interact with our Site. This may include:

• Device and browser information;
• IP address and network connection details;
• Pages visited, time spent, and actions taken on the Site.

We use cookies, pixels, and similar tracking technologies to collect this data.

c. Information Obtained from Third Parties

We may receive your information from trusted third parties, such as:

• Service providers that assist in payment processing, shipping, and fulfillment.
• Analytics and advertising partners that help us understand user behavior and preferences.

We handle all third-party data in accordance with this Privacy Policy. However, we are not responsible for the accuracy or privacy practices of those third parties.

3. How We Use Your Information

a. Providing Services

• Processing and fulfilling your orders;
• Managing your account;
• Sending order confirmations, updates, or return instructions;
• Facilitating shipping and delivery;
• Enabling reviews and feedback;
• Transferring profits/commissions.

b. Marketing and Promotions

To:

• Send promotional messages via email, SMS, or other channels;
• Display personalized advertisements on our Site and other platforms;
• Analyze engagement to improve marketing relevance.

You can opt out of marketing communications at any time.

c. Security and Fraud Prevention

• Detect, prevent, or respond to fraudulent or unauthorized activities;
• Secure our Site and Services;
• Enforce our Terms of Service.

d. Customer Support and Communication

• Respond to your questions or feedback;
• Improve our customer service and business relationship with you.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality, remember preferences, conduct analytics, and deliver relevant advertising. You can manage cookies in your browser settings, but disabling them may affect some features.

5. How We Share Personal Information

We may share your personal information under limited circumstances, including:

• With service providers (payment processing, analytics, hosting, shipping, etc.);
• With business or marketing partners;
• Within our company group for operational needs;
• To comply with legal obligations or respond to legal requests;
• In case of business transactions (merger, acquisition, etc.);
• With your consent, through integrations or widgets.

6. User-Generated Content

Any content you post (such as product reviews) may be visible publicly. We cannot control how others may use your content, so please be cautious when sharing personal information publicly.

7. Third-Party Websites and Links

Our Site may contain links to third-party websites or services. We are not responsible for their privacy practices or the accuracy of their content. We encourage you to review their policies before providing any personal information.

8. Children’s Privacy

Our Services are not intended for children under the age of 16. If you believe a child has provided personal information to us, please contact us immediately so we can delete it.

9. Security and Data Retention

We use reasonable safeguards to protect personal information; however, no system is completely secure. We retain personal information only as long as necessary for the purposes described in this policy, legal requirements, or to resolve disputes.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us:

• Email: support@hhcdropshipping.com
• Website: https://hhcdropshipping.com