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Charges & Policies
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- When will we get the profit or what is the profit policy?
- What if the customer receives an incorrect, broken, or damaged item?
- What are the delivery charges or how to calculate delivery charges?
- What are the return charges & hidden issues behind returns?
- What is the order processing & dispatch policy? OR How long does HHC take to dispatch a parcel?
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HHC Portal Basic Training
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- How to work with HHC Dropshipping step by step?
- What is a business profile in HHC & how can I set it up?
- Does HHC dispatch parcels with Our (Dropshipper's) information on the Shipping Label?
- If I provide you with my courier account's CN# and slip with advance payment, will you pack the product and give it to that company?
- How to Mention Special Instruction for Courier Rider on HHC Dropshipping?
- How to use the “Allow to Open” Service with HHC Dropshipping?
- My HHC account is on a trial period of 30 days, what does it mean?
- What are Notifications and where can I find notifications on HHC Dropshipping?
- Where to Find Suppliers on HHC Dropshipping?
- What is News Feed & How does it work?
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- How can I cancel order on HHC Dropshipping?
- Why tracking your order is important?
- Where can i find Courier Tracking IDs?
- My order is On Hold & has not been dispatched yet. What should i do?
- How can I reattempt orders & what is RCP? OR What is Shipper Advice?
- How can i directly submit a Shipment Reattempt Request without launching support ticket?
- What should I do if my order is delivered but is not updated on HHC or the Wrong status has been updated on my order?
- Where can I find CSV & How to import CSV?
- How Can I Filter Products via City Name?
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- What is Stock Confirmation, How to Do It, and Why is It Important?
- How Can I Know About Product Quality on HHC Dropshipping & How SDR and PDR Effect Product Quality?
- If a high-priced product on HHC is available at a lower price in the market, how can we communicate with the supplier or team about this?
- Where can I ask if I have any questions related to a product?
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HHC Portal Advance Training
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HHC Digital Marketing & ecommerce Masterclass
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- CH2 - EP01 - Hosting and Domain - Website Development
- CH2 - EP02 - WordPress vs Shopify - Website Development
- CH2 - EP03- Installing WordPress from cPanel -WordPress Development
- CH2 - EP04 - SSL & WooCommerce - WordPress Development
- CH2 - EP05- Variable Products-Homepage-Theme Selection - WordPress Development
- CH2 - EP06 - Theme Installation - Wordpress Development
- CH2 - EP07 - Theme Setup-Required Plugins-Demo Import - Wordpress Development
- CH2 - EP08-Theme Setup - Header-Menu-Logo - WordPress Development
- CH2 - EP09-Store Setup - Homepage & Contact Page Design - WordPress Development
- CH2 - EP10-Bulk Product Upload Using CSV File - WordPress Development
- CH2 - EP11- Generating Privacy Policy and Return Policy - WordPress Development
- CH2 - EP12- Footer Designing & Generating About Us Content Using Chat GPT - WordPress Development
- CH2 - EP13- Chat Button & Banners Designing - Error Resolving Approach - WordPress Development
- CH2 - EP14- Slider Revolution and Product Grids - WordPress Development
- CH2 - EP15- Setting Checkout Form and Delivery Charges - WordPress Development
- CH2 - EP16 - Adding Coupons & Discounts - WordPress Development
- CH2 - EP17 - Setting up Mobile Version of the Website - WordPress Development
- CH2 - EP18 - Summarizing WordPress Development and Other Niche Websites - WordPress Development
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- CH3 - EP01- Setting up Social Media Existence - Digital Marketing Practical
- CH3 - EP02 - Meta Business Manager-Ad Account-Pixel Setup - Digital Marketing Practical
- CH3 - EP03 Part-1- Product Hunting for Dropshipping Model - Digital Marketing Practical
- CH3 - EP04 - Conversion Rate Optimization - Digital Marketing Practical
- CH3 - EP05 - Content Scrapping and Product Uploading - Digital Marketing Practical
- CH3 - EP06 - Launching First Facebook Marketing Campaign - Digital Marketing Practical
- CH3 - EP07 - Ad Performance Evaluation - Digital Marketing Practical
- CH3 - EP08 - Call Confirmations & Order Fulfilment - Digital Marketing Practical
- CH3 - EP09 - Google Analytics Integration - Digital Marketing Practical
- CH3 - EP10 - Advance Features and Facebook Ads Scaling - Digital Marketing Practical
- CH3 - EP11 - Facebook Leads Ads - Digital Marketing Practical
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- CH4 - EP01 - TikTok Ads Overview - Digital Marketing Advance Concepts
- CH4 - EP02 - Understanding Facebook Algorithm - Digital Marketing Advance Concepts
- CH4 - EP03-Email & Influencer Marketing-Organic Activities-Google My Business - DM Advance Concept
- CH4 - EP04- Search Engine Optimization - Digital Marketing Advance Concepts
- CH4 - EP05- Extremely Advance Digital Marketing Strategies - Digital Marketing Advance Concepts
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Profit Maintainability
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Delivery Time & Delivery Ratio Course
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All Delivery Time/Ratio Trainings
My order is On Hold & has not been dispatched yet. What should i do?
If your order is on hold and hasn’t been dispatched yet, it’s important to take immediate action to resolve the issue. Here are the steps you can follow to address an on-hold order on HHC Dropshipping:
Steps to Resolve On-Hold Order
1. Check Order Details:
– Log in to your HHC Dropshipping account and navigate to the “Order/Profit Report” section.
– Find the order that is on hold. Check for any comments or notes that might explain why the order is on hold.
Link: https://hhcdropshipping.com/Member/my-account/profit-report/
2. Verify Order Information:
– Ensure that all the order details, such as the shipping address, product information, and customer details, are correct. Incorrect or incomplete information can cause orders to be placed on hold.
3. Look for System Notifications:
– Check the “Notifications” section in your account for any alerts or messages regarding the on-hold order. Notifications can provide valuable information about any issues with the order.
4. Launch Ticket For Support:
– If you cannot determine why the order is on hold or if you need further assistance, launch ticket on HHC Dropshipping. Provide them with your order ID and any relevant details.
Link: https://hhcdropshipping.com/Member/my-account/ticketsupport/
How to launch ticket if your order is on hold:
Use the Support Ticket System:
– Navigate to the “Complaint Centre” or “Support” section in your HHC Dropshipping account.
– Create a new support ticket explaining that your order is on hold and include the order ID. Describe any steps you have already taken to resolve the issue.
Visual Guide:
Step 1:
Click on create ticket.
![](https://hhcdropshipping.com/wp-content/uploads/2024/05/Q.27-a-1024x186-1.png)
Step 2:
Choose the category “Order On Hold”.
![](https://hhcdropshipping.com/wp-content/uploads/2024/05/Q.27-b.png)
Step 3:
Fill the form with accurate details, provide the order id and advise if you want to process it or cancel it.
Hit submit when all the details are filled.
![](https://hhcdropshipping.com/wp-content/uploads/2024/05/Q.27-c.png)
By following these steps, you can resolve on-hold orders efficiently and ensure a smoother dropshipping experience on HHC.