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Charges & Policies
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- When will we get the profit or what is the profit policy?
- What if the customer receives an incorrect, broken, or damaged item?
- What are the delivery charges or how to calculate delivery charges?
- What are the return charges & hidden issues behind returns?
- What is the order processing & dispatch policy? OR How long does HHC take to dispatch a parcel?
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HHC Portal Basic Training
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- How to work with HHC Dropshipping step by step?
- What is a business profile in HHC & how can I set it up?
- Does HHC dispatch parcels with Our (Dropshipper's) information on the Shipping Label?
- If I provide you with my courier account's CN# and slip with advance payment, will you pack the product and give it to that company?
- How to Mention Special Instruction for Courier Rider on HHC Dropshipping?
- How to use the “Allow to Open” Service with HHC Dropshipping?
- My HHC account is on a trial period of 30 days, what does it mean?
- What are Notifications and where can I find notifications on HHC Dropshipping?
- Where to Find Suppliers on HHC Dropshipping?
- What is News Feed & How does it work?
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- How can I cancel order on HHC Dropshipping?
- Why tracking your order is important?
- Where can i find Courier Tracking IDs?
- My order is On Hold & has not been dispatched yet. What should i do?
- How can I reattempt orders & what is RCP? OR What is Shipper Advice?
- How can i directly submit a Shipment Reattempt Request without launching support ticket?
- What should I do if my order is delivered but is not updated on HHC or the Wrong status has been updated on my order?
- Where can I find CSV & How to import CSV?
- How Can I Filter Products via City Name?
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- What is Stock Confirmation, How to Do It, and Why is It Important?
- How Can I Know About Product Quality on HHC Dropshipping & How SDR and PDR Effect Product Quality?
- If a high-priced product on HHC is available at a lower price in the market, how can we communicate with the supplier or team about this?
- Where can I ask if I have any questions related to a product?
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HHC Portal Advance Training
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HHC Digital Marketing & ecommerce Masterclass
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- CH2 - EP01 - Hosting and Domain - Website Development
- CH2 - EP02 - WordPress vs Shopify - Website Development
- CH2 - EP03- Installing WordPress from cPanel -WordPress Development
- CH2 - EP04 - SSL & WooCommerce - WordPress Development
- CH2 - EP05- Variable Products-Homepage-Theme Selection - WordPress Development
- CH2 - EP06 - Theme Installation - Wordpress Development
- CH2 - EP07 - Theme Setup-Required Plugins-Demo Import - Wordpress Development
- CH2 - EP08-Theme Setup - Header-Menu-Logo - WordPress Development
- CH2 - EP09-Store Setup - Homepage & Contact Page Design - WordPress Development
- CH2 - EP10-Bulk Product Upload Using CSV File - WordPress Development
- CH2 - EP11- Generating Privacy Policy and Return Policy - WordPress Development
- CH2 - EP12- Footer Designing & Generating About Us Content Using Chat GPT - WordPress Development
- CH2 - EP13- Chat Button & Banners Designing - Error Resolving Approach - WordPress Development
- CH2 - EP14- Slider Revolution and Product Grids - WordPress Development
- CH2 - EP15- Setting Checkout Form and Delivery Charges - WordPress Development
- CH2 - EP16 - Adding Coupons & Discounts - WordPress Development
- CH2 - EP17 - Setting up Mobile Version of the Website - WordPress Development
- CH2 - EP18 - Summarizing WordPress Development and Other Niche Websites - WordPress Development
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- CH3 - EP01- Setting up Social Media Existence - Digital Marketing Practical
- CH3 - EP02 - Meta Business Manager-Ad Account-Pixel Setup - Digital Marketing Practical
- CH3 - EP03 Part-1- Product Hunting for Dropshipping Model - Digital Marketing Practical
- CH3 - EP04 - Conversion Rate Optimization - Digital Marketing Practical
- CH3 - EP05 - Content Scrapping and Product Uploading - Digital Marketing Practical
- CH3 - EP06 - Launching First Facebook Marketing Campaign - Digital Marketing Practical
- CH3 - EP07 - Ad Performance Evaluation - Digital Marketing Practical
- CH3 - EP08 - Call Confirmations & Order Fulfilment - Digital Marketing Practical
- CH3 - EP09 - Google Analytics Integration - Digital Marketing Practical
- CH3 - EP10 - Advance Features and Facebook Ads Scaling - Digital Marketing Practical
- CH3 - EP11 - Facebook Leads Ads - Digital Marketing Practical
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- CH4 - EP01 - TikTok Ads Overview - Digital Marketing Advance Concepts
- CH4 - EP02 - Understanding Facebook Algorithm - Digital Marketing Advance Concepts
- CH4 - EP03-Email & Influencer Marketing-Organic Activities-Google My Business - DM Advance Concept
- CH4 - EP04- Search Engine Optimization - Digital Marketing Advance Concepts
- CH4 - EP05- Extremely Advance Digital Marketing Strategies - Digital Marketing Advance Concepts
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Profit Maintainability
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Delivery Time & Delivery Ratio Course
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All Delivery Time/Ratio Trainings
Delivered Product is Wrong/damaged/Short Quantity/Low Quality and my customer wants to return, what should i do?
Policy:
If the customer receives an incorrect, broken, or damaged item, HHC will arrange for an exchange delivery. However, the claim must be filed within 48 hours of delivery through our website’s complaint center, You can also use this link to access the complaint center.
Where and how to launch a ticket:
Link: https://hhcdropshipping.com/Member/my-account/ticketsupport/
To launch a ticket for broken, damaged, or incorrect item, click on the given link above.
The rest of the process is as follows:
- Click on create ticket.
![](https://hhcdropshipping.com/wp-content/uploads/2024/05/Q.30-a-1-1024x186-1.png)
- Choose the category “order after delivery” & choose the suitable one of the highlighted issue.
- Fill out the form appears on your screen with accurate data. As shown in the figure below.
![](https://hhcdropshipping.com/wp-content/uploads/2024/05/Q.30-b.png)
- Click the submit button.
![](https://hhcdropshipping.com/wp-content/uploads/2024/05/Q.30-c.png)
- Now your complaint has been submitted.
Necessary proof & timeline:
When launching a claim, video proof from the customer is mandatory to clearly demonstrate or explain the fault with the item. Verbal claims alone will not be accepted.
Claims must be filed within 48 hours of parcel delivery; otherwise, the claim will not be accepted.
Note:
In cases of change of mind or if the customer simply does not like the product, HHC will make every effort to assist as a resource, but the expense will be borne by the dropshipper. Each case will be assessed individually.