How can i directly submit a Shipment Reattempt Request without launching support ticket?

Managing RCP Orders Directly From Order Report:

1. Daily Check:

 Morning Routine: Ensure you check the RCP page every morning. This page is updated daily, and timely action is required.

2. Identify the Reason for Return:

Review the Reason: If you see your order on the RCP page, check the reason provided for the return.

Assess the Validity: If the reason seems incorrect, verify it with your customer by calling.

How to Reattempt:

Check Order Report: Visit the order report and check the column “Order Status”. Filter orders with the “Return Confirmation Pending” status.

Link: https://hhcdropshipping.com/Member/my-account/profit-report/

Figure:

Contact Your Customer: Confirm the details with your customer to ensure there was no misunderstanding.

Shipment Status Column: Check the shipment status column, there is a reason provided for the RCP order, once you reconfirm the order by calling your customer, click on submit a request to add remarks for reattempt as shown in the figure below.

Figure:

Once you click on submit request a reattempt view will appear, add your remarks and hit the send button to forward the reattempt request, as shown in the figure below.

Figure:

Once the process is complete, your given order will be reattempted and will be on route for delivery the next working day.